Runner 40: Reset to Default Settings - Fix Connection Issues

  1. In your phone’s Bluetooth settings, find “Back Bay Runner 40” and click “Forget this Device” or “Unpair”
  2. Remove the earbuds from the case
  3. Pause music on your device, then turn the earbuds off by pressing and holding both buds for 5 seconds. (The earbuds will say “Power Off”)
  4. Press and hold directly below the LED light on each earbud for 8 full seconds until a white light flashes 3 times quickly on each earbud
  5. Put the earbuds in the case and wait 10 seconds
  6. Remove the earbuds from the case and you should see “Back Bay Runner 40” in your phone’s Bluetooth menu 

If you don’t see it in your Bluetooth menu, turn your phone’s Bluetooth off and on again

If you need any more help, please email