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Returns

Don't love your earbuds or running gear? No worries, we'll take them back and fully refund you!

If you purchased a product directly from Back Bay Brand through our website, www.backbaybrand.com, and you’re dissatisfied for any reason, we'd be happy to take it back within thirty (30) days of purchase and give you a full refund.

To start a return, please contact us by emailing support@backbaybrand.com. Our team here in Boston will get back to you as soon as possible!