Duet 50: Reset to Default Settings
- Place the earbuds in their case and you should see a light on each earbud (if you do not see a light, charge your case)
- Go into your phone's Bluetooth settings, find "Back Bay D50 R" and Back Bay D50 L." Then click "Forget this Device" for both
- While the earbuds are in the case, press and hold the buttons on both earbuds for 10 full seconds.
- Remove the earbuds from the case and put them into your ears
- Then go into your phone's Bluetooth menu and only connect to "Back Bay D50 R". DO NOT connect to "D50L"
- Once "D50 R" is connected, continue to tap the button on the left earbud until it connects to the right.
If you need any more help, please email support@backbayaudio.com