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Duet 50: Reset to Default Settings

  1. Place the earbuds in their case and you should see a light on each earbud (if you do not see a light, charge your case)
  2. Go into your phone's Bluetooth settings, find "Back Bay D50 R" and Back Bay D50 L." Then click "Forget this Device" for both
  3. While the earbuds are in the case, press and hold the buttons on both earbuds for 10 full seconds.
  4. Remove the earbuds from the case and put them into your ears
  5. Then go into your phone's Bluetooth menu and only connect to "Back Bay D50 R". DO NOT connect to "D50L"
  6. Once "D50 R" is connected, continue to tap the button on the left earbud until it connects to the right.

If you need any more help, please email support@backbayaudio.com