Affiliate Program FAQ
General Program Information
- What is affiliate marketing?
- What is Back Bay affiliate program? How does it work?
The Back Bay Affiliate Program allows you to make money by referring customers to purchase any of Back Bay’s products and online courses. You earn commission by placing links, banners, and product reviews on your website, social media accounts, video channels, or emails that direct buyers to the Back Bay’s website. Each time you refer a customer to us, and that customer makes a purchase, you earn a commission. In every calendar month, you will receive your commission payments via the payment option you select on your Awin account.
- What is Awin?
Awin is one of the most highly awarded affiliate networks in the world. In addition to its expertise as a market leader in the affiliate industry, the company provides tracking, reporting, and real-time commission statements for our affiliate program, along with an on-time and accurate payment to its affiliate members.
- How do I get started? How do I join Back Bay’s affiliate program?
- Does it cost me anything to become a Back Bay affiliate?
It’s free to join our Affiliate Program. As long as you are an active affiliate, all you need to do is keep linking and collect your commissions.
- What are cookies, and why are they important?
Cookies are used to track a user’s web activity. In the event a user clicks a link on your site featuring our affiliate offer, a cookie will be placed on their computer. If the user did not register for a membership account immediately, the cookie will be used to identify that user to your affiliate account. Should they return to Back Bay's website and purchase our product you will receive credit for the referral.
- What is an affiliate disclosure?
Affiliates should adhere to the Federal Trade Commission (FTC) instructions regarding the testimonials and reviews. An individual policy for all reviews and testimonials on products and services provided by Back Bay, as well as social networks, forums, blogs, etc. must be present at the affiliate websites. According to FTC, "a connection between the endorser and the seller of the advertised product", if there’s any, must be "fully disclosed". You can read more on FTC’s ruling here.
- Are websites outside the United States eligible for the affiliate program?
While we welcome applications to our affiliate program from most countries, please note that Back Bay can only ship products within the United States. Therefore, US traffic is a requirement.
- I operate more than one website. Can I still join this affiliate program?
Yes. You're welcome to promote Back Bay across all of your websites. The more links and banners you place on your websites, the more qualified sales you’re likely to send us and this should translate into a higher conversion.
- Do I receive any discounts on Back Bay since I'm an affiliate?
No, you will not receive any credit when purchasing through your affiliate link.
- Is my website or blog eligible for the affiliate program?
- What are my responsibilities as a Back Bay Affiliate?
You are responsible for updating creatives on your site, such as expired offers and respectably promoting Back Bay. All Back Bay affiliates must abide by the terms and conditions of the Program Agreement.
- Whom should I contact if I have questions about the Back Bay affiliate program?
If you have any questions or concerns about the affiliate program, send us an email at affiliates@backbaybrand.com. We will get back to you within 24 hours.
- How do I manage my account information?
You can manage all your account settings in your Awin Publisher Dashboard. Here you can update most of your account information, such as e-mail address, mailing and pay to address, and username/password.
- Do I earn commission on the tax and shipping costs of a product?
No. You only earn commission on the net price of the product after discounts are applied and not on the tax and shipping cost.
Setting Up Links
- After I join the affiliate program, how do I get banner to put onto my site?
- How do I build links for specific products or pages?
- Where may I place these affiliate links on my site?
You should place your affiliate links where they’re easy for your visitors to find — your website’s home page, navigation bar, and any other high-traffic areas. By placing the links on easily accessed locations, visitors will be more likely to click on your links and make a purchase.
Sales and Commission
- How much can I earn?
That’s completely up to you. There is no cap on your commission earnings. We can help if you need something specific to promote Back Bay your way, but your profit potential completely depends on your sales. Our standard commission rate is 10% for every sale you make.
- How do I know how much commission I’ve earned?
Simply log in to your Awin account to see your lifetime earnings, monthly earnings, and earnings that are to be paid out in the next month. The stats will update every hour.
- When and how do I receive my commission payment?
Commission payments come directly from Awin, not from Back Bay. Please see here for available payment methods.
- What about product returns?
If a user returns a product for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, your account will be debited for any commission earned on that transaction.
- How can I monitor my sales?
- Who processes orders and handles customer service?
Back Bay handles all order processing and customer service for the customers that you refer to our sites. All you must do is place links on your site.
- How will the merchant know that the orders came from my site?
All links from your site to our sites contain a unique identifier so that every time a user comes to us via your site, we know to credit you when a purchase is made.
- How often can I run reports?
You can run reports daily if you wish. Your Awin Publisher Dashboard is updated daily with the latest information about your site.
- What happens if I terminate my affiliate membership? If they don't surpass your payment threshold, will I be paid for my earnings?
If you terminated your affiliate membership, you would not receive any commissions on sales made after the termination date. You will be paid for your earnings before the termination date as long it reaches Awin’s payment thresholds as listed here.