Operations and Strategy Lead

Operations and Strategy Lead

About Back Bay Brand

Back Bay Brand is a fast-growing eCommerce business that develops innovative fitness earbuds. Forbes, Wired Magazine, and Rolling Stone have all recognized our products as the “best workout earbuds.” We have several incredible new products in development, and we’ll be expanding internationally in the next year. The brand has been growing 100%+ annually with a primary focus on Amazon sales, and we’re looking to continue our momentum by adding an operational all-star to our small, scrappy team. At Back Bay, we value strategic thinking and results, not late nights of busy work. We prioritize trust and accountability, not micro-management.


Boston, MA — Hybrid (in-person 3 days per week)

About The Role

As Back Bay Brand’s Operations and Strategy Lead, you will create the systems that fuel our exponential growth. You will build processes and automations in inventory management, logistics, and Amazon advertising strategy that directly impact the success of our business. You’ll work closely with the CEO to determine which strategies we should pursue to maintain our growth rate, and you’ll build processes to manage the complexities of growing a brand at such a fast pace. As a key member of Back Bay’s leadership team, you’ll be responsible for hiring a team of specialists to work under you and run the efficient systems and strategies you have created.

What You’ll Do

  • Develop improved systems for multi-channel inventory management, inventory forecasting, logistics, and advertising optimization that can support our next phase of growth
  • Take ownership of the performance and operations of our Amazon sales channel, strategically planning how to help our products outrank competitors
  • Strategically analyze Amazon sales and search data to spot ways to improve our performance
  • Hire and manage a team of 2-4 specialists, increasing our capacity to launch more products and sell in more countries
  • Create efficient processes that team members can execute to maximize our output


  • 1-3 years of experience in operations, strategy, consulting, or eCommerce
  • You are a process-oriented operator who can take an idea and put it into execution
  • You have a strategic mind with a desire to take on challenges and get rewarded for your impact
  • Experience with Amazon is a plus, but not required

What You’ll Gain

  • Autonomy and decision-making power that directly impacts the success of the business
  • Significant management experience and the ability to build a team under your leadership
  • Constant learning and intellectually-stimulating problem solving
  • The ability to choose which areas of the business you want to focus on and which you train others to manage



  • Competitive salary and uncapped performance bonuses
  • Unlimited vacation time
  • Flexible hybrid work schedule
  • No grunt work—delegate or automate any tedious tasks
  • Unlimited coffee, cold brew, and kombucha on tap every day
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